Privacy Policy

Routify website is owned by Aquaman, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Aquaman, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Aquaman App.

We take care of your personal data and undertake to guarantee its confidentiality and security.

This Privacy Policy describes how rout consultancy ("we," "us," or "our") collects, uses, and shares information when you use the Aquaman Android application (the "App").

1. Information We Collect

We collect the following types of information:

• Location Data: With your explicit consent, we collect your device's precise or approximate location. This information is used for the following purposes:

  • To find user location to so as to assign nearby repair person

    • To identify service personnel who are closest to a new service request.

    • To allow service personnel to record their location during service visits for verification and reporting purposes.

    • To provide location-based features within the App that are directly relevant to the service process.

• Personal Information: We may collect the following personal information that you provide or that is associated with your account:

  • For Service Personnel: Name, contact information (phone number, email address), employee ID, service history.

  • Potentially for Administrators (if applicable through the App): Name, contact information, user roles.

• Usage Data: We may collect information about how you use the App, such as:

  • App version, device information (model, operating system).

  • Usage patterns, features used, and timestamps of actions.

  • Crash logs and diagnostic data to improve the App's stability.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and Improving the App: To operate, maintain, and improve the functionality and user experience of the App.

• Service Request Management: To assign, track, and manage service requests for water purifier services.

• Location-Based Services: To utilize your location data as described in Section 1.

• Communication: To communicate with you regarding service requests, updates, and important information related to the App.

• Analytics and Research: To analyze usage patterns and trends to understand how the App is used and to inform future development.

• Security and Fraud Prevention: To protect the security and integrity of the App and to prevent fraudulent activities.

• Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with the following categories of recipients:

• Other Service Personnel: Location data and service-related information may be shared with other service personnel for efficient task management and coordination.

• Administrators and Authorized Personnel: Access to collected information may be granted to authorized personnel within [Your Company Name] for administrative, operational, and support purposes.

• Service Providers: We may engage third-party service providers to assist with app development, hosting, analytics, and other services. These providers will have access to your information only to the extent necessary to perform their services and are obligated to maintain its confidentiality.

• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request (e.g., court order, subpoena).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Location Data Specifics

• Consent: We will obtain your explicit consent before collecting your device's precise location. You can withdraw your consent at any time through your device's settings. Please note that disabling location services may affect certain features of the App.

• Retention: We will retain location data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for a period required by applicable law.

• Accuracy: We strive to ensure the accuracy of location data but cannot guarantee its absolute precision.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you implement, e.g., encryption, secure servers, access controls]. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Right to Access: You may have the right to request access to the personal information we hold about you.

• Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.

• Right to Erasure: You may have the right to request the deletion of your personal information under certain circumstances.

• Right to Restriction of Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.

• Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

• Right to Object: You may have the right to object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

7. Children's Privacy

The App is intended for use by Aquaman service personnel and is not directed towards children under the age of [Specify Age, e.g., 16]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the App or by other means. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

By using the Aquaman App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact.routconsultancy@gmail.com.